By Robert Thomas There has been some discussion recently here and here about oral and paper appeals and the possible impact of online dispute resolution. In light of that, this contribution offers some data and thoughts on the issue. Data The data concern 1.7 million first-tier social security appeals determined over the years 2000-15 and … Continue reading
On 5 December 2016, the Cabinet Office published the draft Public Service Ombudsman Bill, setting out its proposals for bringing together the responsibilities of the current Parliamentary and Health Service Ombudsman and the Local Government Ombudsman to create a new organisation with strengthened governance and accountability for complaints about public services in England. The Bill has had a long gestation, … Continue reading
The Equality and Human Rights Commission (EHRC) is seeking to commission research on the design of social security systems based on the concepts of dignity and respect. The deadline for tenders is 1pm, 2 February 2017. Under the Scotland Act 2016, legislative responsibility for particular areas of social security will be devolved to the Scottish Parliament. … Continue reading
The following overview sets out a summary of a recent workshop on access to justice hosted by the Open Society Justice Initiative (OSJI) and Organisation of Economic Co-Operation and Development (OECD). It was held in Paris, at the OECD Conference Centre, on 3-4 November 2016. By Cris Coxon About the workshop The Open Society … Continue reading
On 5 December 2016, the Cabinet Office published the draft Public Service Ombudsman Bill, setting out its proposals for bringing together the responsibilities of the current Parliamentary and Health Service Ombudsman and the Local Government Ombudsman to create a new organisation with strengthened governance and accountability for complaints about public services in England. The Bill has had a long gestation, … Continue reading