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Last week saw some interesting developments in terms of redress design and the role that research plays in such design. The National Audit Office published a report into complaints handling in the public sector, highlighting the need for analysis of data on complaints, and the Ministry of Justice has announced the terms of reference for its post-implementation … Continue reading
A workshop examining administrative justice in Scotland will be held at the University of Glasgow on 20 May 2015, 1-4.30pm. The workshop is free and will be of interest to policy makers, the judiciary, researchers, consumer advisers, regulators and ombudsmen and complaint handlers. The programme can be found here: Workshop Invitation and Programme – UKAJI 20 … Continue reading
By Richard Kirkham, University of Sheffield, and Brian Thompson, University of Liverpool Talk of reform and renewal of the public service ombudsman sector has a long history (eg see our work), but across the UK it would seem that we have at last reached a significant tipping point from which the British version could mature into … Continue reading
Chris Gill, Queen Margaret University, and Tom Mullen, University of Glasgow While tribunal reform was hardly the hot topic of last year’s referendum on Scottish independence, the ‘vow’ by the three main UK political parties to deliver further devolution to Scotland and the Smith Commission’s subsequent proposals, are now set to have significant consequences for … Continue reading
By Tom Mullen, University of Glasgow, and Chris Gill, Queen Margaret University Scotland continues to demonstrate innovation and distinctiveness in its approach to administrative justice. A current proposal before the Scottish Parliament involves granting the Scottish Public Services Ombudsman (SPSO) a new appeal jurisdiction. This will involve the SPSO considering the merits of decisions reached … Continue reading
Essex CAJI 