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UKAJI has commissioned this research to explain the UK health systems and map the bodies involved in health redress in order to provide a resource for researchers who want to study aspects of the system, including regulators and ombuds. It is hoped that it may also contribute to the identification and discussion of pressure points … Continue reading
A conference co-organised by the Scottish Public Services Ombudsman (SPSO), Queen Margaret University (QMU), and the University of Glasgow took place in Edinburgh on Tuesday 5 December. The conference explored how best to support public-service employees who have been subject to a complaint. The conference launched an SPSO report on ‘Making Complaints Work for Everyone’. … Continue reading
Members of UKAJI were among the more than 100 individuals and organisations giving written evidence to the Scottish Parliament’s Social Security Committee in its scrutiny of the Social Security (Scotland) Bill. The Bill sets out seven principles for Scottish social security, including the principle that social security is a human right. This post gives … Continue reading
Parliament The EU (Withdrawal) Bill has begun its Committee stage in the House of Commons. The government has given assurances that parliament will be given a vote on whether or not to accept the deal agreed upon. However, in the event that parliament does not approve the deal, the UK will exit the EU nonetheless. … Continue reading
By Tom Mullen, Chris Gill and Nial Vivian Tom Mullen, Chris Gill, and Nial Vivian have published a report of their research into Scotland’s new arrangements for public service complaint handling. The research was funded by the UK Administrative Justice Institute (UKAJI) and the Nuffield Foundation. The report is being formally launched today at a … Continue reading
Essex CAJI 