Half a million people didn’t take-up Universal Credit at the start of COVID-19 – and why this matters By Ben Baumberg Geiger (Senior Lecturer, University of Kent, and co-lead of the ‘Welfare at a (Social) Distance’ project on the benefits system during COVID-19) In a new report, we estimate that in July/August 2020, about half a … Continue reading
Roundtable report: complaint handling in adult social care and social housing (part 2) This post provides a summary of a roundtable event held on 9 June 2021 organised by Chris Gill (University of Glasgow), Carolyn Hirst (Hirstworks), Jane Williams (Queen Margaret University), Richard Simmons (University of Stirling), and Isidoropaolo Casteltrione (Queen Margaret University). This invitation-only … Continue reading
Roundtable report: complaint handling in adult social care and social housing (part 1) By Chris Gill (University of Glasgow) This blog post (the first of two) provides a summary of a roundtable event held on 9 June 2021 organised by Chris Gill (University of Glasgow), Carolyn Hirst (Hirstworks), Jane Williams (Queen Margaret University), Richard Simmons … Continue reading
The ESRC Just Energy project By Chris Gill (University of Glasgow) and Naomi Creutzfeldt (University of Westminster) This blog post summarises the findings of our ESRC-funded Just Energy project and outlines the main arguments in our forthcoming book on Access to Justice for Vulnerable Energy Consumers in Europe. Our starting point for this project, four … Continue reading
Title: AJC Report Launch – Access to social welfare advice in a hospital setting: integration of services When: Wednesday 23rd June at 12:30-13:30 Where: Zoom Webinar The COVID-19 pandemic has had a significant effect on the delivery of advice in England. The lack of face-to-face encounters and the remote delivery has highlighted the gaps in access to … Continue reading