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The Welsh Assembly today published a report on enhancing the powers of the Public Services Ombudsman for Wales (PSOW). The report, the result of an inquiry into the ombudsman conducted by the Assembly’s Finance Committee, includes a recommendation that the ombudsman should have the power to initiate an investigation without first having received a complaint … Continue reading
Cases The High Court has granted permission to judicially review a scheme set up by the Financial Conduct Authority to compensate small firms who were mis-sold interest rate swaps, which were billed to protect businesses against interest rate rises. Permission was granted to a nursing home operator to bring a case against KPMG, as the … Continue reading
Parliament The Public Accounts Select Committee has published a report on Inspection in Home Affairs and Justice. The Report warns that current arrangements for appointing Chief Inspectors and for setting their budgets potentially pose a significant threat to their independence. Another PASC Report, Investigating clinical incidents in the NHS, has recommended urgent and fundamental reform … Continue reading
By Richard Kirkham, University of Sheffield, and Brian Thompson, University of Liverpool Talk of reform and renewal of the public service ombudsman sector has a long history (eg see our work), but across the UK it would seem that we have at last reached a significant tipping point from which the British version could mature into … Continue reading
Ombudsmen have an important role in safeguarding public trust in professions and public service providers. In “Public trust and the ombudsman: the case of the OIA”, published on 12 March 2015, Rob Behrens (Chief Executive of the Office of the Independent Adjudicator for Higher Education (OIA)) examines the role of the ombudsman in the context … Continue reading
Essex CAJI 