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In this comparative study, Rob Behrens reviews the lived experience of higher education ombuds in 18 countries. Having had unique access to the archives of the European Network of Ombudsmen in Higher Education (ENOHE), and drawing on a network-wide survey, he has produced a comprehensive account of European practitioners. Higher education ombudsmen operate from a … Continue reading
On Tuesday 5 December 2017, the Scottish Public Services Ombudsman, Queen Margaret University, and the University of Glasgow will be hosting a one day conference on the impact of complaints on the health, well being, and performance of public service employees who have been subject to a complaint. The conference will take place at Queen … Continue reading
By Richard Thomas This is an ambitious book, funded by the Nuffield Foundation, which followed an ambitious conference held at Leicester University in 2015 which reviewed the substance and impact of ambitious EU legislation adopted in 2013. In short, Professor Pablo Cortes and more than 20 contributors examine the content and background to the new … Continue reading
By Rob Behrens Nick O’Brien and Mary Seneviratne, two distinguished scholars of the ombudsman world, have combined to write a pulsating, learned, short, account of the Legal Services Ombudsman (LSO), which had jurisdiction over legal services between 1991 and 2010. Their historical account is compelling, and emphatically “Whig” in conception so that the progressives win … Continue reading
UK Parliament The Justice Committee has published a report on the implications of Brexit for the justice system. The Committee welcomed the Government’s intention to maintain cooperation with the EU on criminal justice and recommended that it should also seek to replicate existing civil law measures as closely as possible. It further recommended that the … Continue reading
Essex CAJI 