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Developing Emotional Intelligence –a Priority for the PHSO? By Margaret Whalley Until my brother’s skiing incident in 2011 which led to a complaint about his follow-on care and death circumstances (2012), I admit to having been largely ignorant of the role of the Parliamentary and Health Service Ombudsman. The Health Service Ombudsman was … Continue reading
Producing the next UK White Paper on Welfare Benefits: the Commission on Social Security, led by Experts by Experience By Rosa Morris (Independent Researcher), Michael Orton (University of Warwick), and and Kate Summers (London School of Economics). Kate Summers (L) and Michael Orton (R) pictured. This blog introduces a new project … Continue reading
The PHSO at the PACAC: Rob Behrens and the Public Administration Committee By Lee Marsons On Tuesday 22nd January 2019, Rob Behrens, the Parliamentary and Health Service Ombud (‘PHSO’) and Amanda Campbell, the PHSO’s CEO, appeared before the Public Administration and Constitutional Affairs Committee (‘PACAC’) for their periodic interrogation. Watching the evidence … Continue reading
By Jaime Lindsey Meaningful access to justice requires having the ability to participate in decision-making that will directly affect you. Yet analysis of participation in mental capacity law is relatively under-researched compared to other areas of law. This ESRC-funded workshop on ‘Improving participation in Court of Protection proceedings’ allowed those with an interest in participation … Continue reading
UKAJI is publishing a series of blog posts about the Court of Appeal decision in Miller v Health Service Commissioner [2018] EWCA Civ 144 (February 2018), which identified a number of failures in the investigation by the Health Service Ombudsman for England. The first post, by Richard Kirkham, considered what the judgment tells us about judicial approaches to … Continue reading
Essex CAJI 