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Appeals

This category contains 57 posts

Administrative justice in Wales – legacy report and the way forward

By Ray Burningham In August this year the Welsh Government published the legacy report of the Committee for Administrative Justice and Tribunals Wales (CAJTW), whose life came to an end in March 2016 after two years of work. The report was informed by the Committee’s own work and by a research project commissioned by the … Continue reading

Tax credits, Concentrix, and privatised administrative justice

Administrative justice issues rarely attract the attention they deserve. However, recent media coverage of tax credit checks undertaken by Concentrix – and the poor service inflicted upon people – highlights a fundamental challenge to administrative justice posed by outsourcing and the privatisation. Robert Thomas and Joe Tomlinson argue that the episode highlights the need for … Continue reading

Courts and tribunals and the search for the holy ADR/ODR grail

What role does ADR have in administrative justice? And how might proposals for an online court feature in tribunals? Last November, Sir Jeremy Sullivan delivered a lecture in which he argued that challenges of maladministration should be dealt with not by the courts but by ombuds schemes. He also renewed the call for taking a holistic approach to administrative … Continue reading

Report shines a spotlight on initial decision-making and Mandatory Reconsideration

Every year the Department for Work and Pensions (DWP) makes 12 million decisions on social security benefits. As the Social Security Advisory Committee (SSAC) notes in a recent report, with such volumes it’s not surprising if mistakes are made. Only a small proportion of these decisions are challenged by claimants, but the processes for review … Continue reading

Tough Luck or Rough Justice? Report on new research

Why don’t more motorists who are unsuccessful in challenging council-imposed Penalty Charge Notices (PCNs) take their cases further to independent adjudication at the Traffic Penalty Tribunal? By John Raine Probably most readers of the paragraphs below will, at some time or other, have had the misfortune to incur a Penalty Charge Notice (PCN) for a … Continue reading