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Margaret Doyle It is an ‘iceberg hidden beneath the cold unfriendly waters of the NHS complaints systems’, the final and fatal mix of a toxic cocktail where ‘complaints go unheard and lessons unlearned’. This is the damning conclusion of the Patients Association (PA) in a recently published report on the Parliamentary and Health Service Ombudsman … Continue reading
The Master of the Rolls has asked the Civil Procedure Rule Committee (CPRC) to review the Pre-Action Protocols (PAP). The amendments reflect the recommendations in the final report of Lord Justice Jackson reviewing litigation costs (Review of Civil Litigation Costs, Final Report 2010) and clearly set out the consequences of non-compliance with the protocols. The CPRC … Continue reading
Varda Bondy, Margaret Doyle, and Carolyn Hirst This month saw the publication of a Nuffield Foundation-funded mapping study on the use of informal resolution by ombudsmen (download here), launched at two events in London (at the Nuffield Foundation) and Edinburgh (at Queen Margaret University). Both were attended by practitioners and representatives from administrative justice fora from … Continue reading
Every year, government takes millions of decisions on matters such as individuals’ entitlement to social security, their immigration status, and tax liability. Often, people can challenge negative decisions to a tribunal or lodge a complaint. This is the wide and variegated field known as administrative justice, that area of the legal system which most engages … Continue reading
UKAJI is pleased to pass on information about this job opportunity, which has a closing date of 28 August 2014. Policy and Research Assistant Salary: £23,151 per annum Duration: 12 months from early October 2014 (fixed term contract) Hours: Full-time Location: Edinburgh (although some home working /working at another location may be considered) Closing date: … Continue reading
Essex CAJI 